15 Apps To Prevent Fraud & Fight Chargebacks On Shopify

Eddy Chung

We all know the feeling of being burned by a chargeback or being ripped off by a scammer.

Here’s 15 apps that can prevent fraud or help you fight those chargebacks.

NoFraud

NoFraud is an automated fraud prevention app. There’s no manual review required by the Shopify store owner.

It uses machine learning technology to screen transactions and works nearly instantly. It checks many data points including:

  • Device ID
  • Geolocation
  • Proxy
  • Persona
  • Blacklists
  • Bank identification
  • And more

It gives you a simple pass or fail rating on every order. Allowing you to process high-risk orders with peace of mind.

NoFraud reduces or eliminates your chargeback cost.

This app takes a percentage of your sales as payment. Transaction fees start at 0.45%.

Fraud Filter

Fraud Filter is a plugin by Shopify! However, it looks like it has a poor review score (2.4/5).

This app allows you to create rules for your orders. When an order matches one of your filters, Fraud Filter will warn you or cancel it automatically.

You can create rules based on certain order details such as:

  • Country of origin
  • Order value
  • Email

There are a lot of reviews saying this app doesn’t work – but the app is completely free as well.

FraudBlock

FraudBlock automatically cancels high-risk orders. It uses Shopify’s built in risk analysis.

While Shopify flags high-risk orders, it still requires you to go in and manually cancel them.

FraudBlock saves you time by automatically canceling high-risk orders, sending the cancellation email to the customer, restocking the inventory, and issuing a refund to the customer (if applicable).

The free plan is for merchants processing 30 orders a month. The pro plan is $29.95/month for 500 orders a month.

Fraud Killer

Fraud killer also automatically cancels high-risk orders. It also uses Shopify’s built in risk analysis.

It saves you time so you don’t have to go in manually and cancel them.

It costs $4/month.

Signifyd

Signifyd is an end to end solution for fraud protection. It uses machine learning, big data and manual review to provide a guarantee against fraud.

On all approved orders, Signifyd provides INR (item-not-received) and fraud protection. It also includes employee discount protection, promotion abuse protection, and a lot more.

One of their most popular features is automated chargeback recovery.

Signifyd isn’t cheap – it costs $1,500/month and all approved orders are charged at 0.8%.

A lot of Shopify owners are happy to pay to never deal with fraud, customer abuse and chargebacks.

FraudLabs Pro

FraudLabs Pro is a flexible solution that lets you create rules to prevent fraudulent orders.

You can also use their built in FraudLabs Pro score to determine if an order is fraudulent.

Here are the key features of FraudLabs Pro:

  • Fraud analysis and scoring
  • IP address geolocation & proxy validation
  • Email address validation
  • Transaction velocity validation
  • Device transaction validation
  • Blacklist validation
  • Export controlled country validation
  • Malware exploit validation
  • Custom rules trigger
  • FraudLabs Pro Merchant Network
  • FraudLabs Pro Merchant Administrative Interface
  • Email notification of fraud orders
  • Mobile app notification of fraud orders
  • Social Profile query

The free plan allows for 500 queries a month and 5 validation rules. The small plan is 99.95/month for 5,000 queries and 10 validation rules.

Beacon Fraud Inspector

Beacon uses three methods to prevent fraud: big data, SMS/Email verification and machine learning.

It adds a special verification page to your Shopify store.

If an order is high-risky, it will be highlighted in the app. You can then easily request a SMS verification.

Here are some of the other features:

  • Real-time fraud analysis.
  • Works in combination with Fraud Filter App.
  • Set different fraud-related parameters.
  • Automate customer verification using a special SMS and email system.
  • Blacklist system. (Global Ban).
  • Auto cancel known fraud accounts.

Beacon starts a $15 a month for stores with 0 to 5,000 customers.

ClearSale

ClearSale is another end to end solution.

They have a proprietary manual review process that analyzes suspicious orders. This ensures high-risk transactions are always analyzed by a human and never denied automatically.

ClearSale charges by a percentage of your sales. It varies depending on your store. Looking at the reviews, it looks like it’s around ~1% for most.

Fraud Shield

Fraud uses AI technology to recognize patterns. They assign each of your users a digital person that can be used to prevent fraud.

The free plan evaluates all your transactions and receive a recommendation of low, medium or high.

The paid plan $10/month allows you to customize risk thresholds and set rules.

FraudHooks Unlimited

FraudHooks allows you to automatically cancel orders that Shopify identifies as high or medium risk.

This will automatically cancel, restock and refund.

The app also has a feature to allow you to “simulate” a fraudulent order to test out your shops security.

The app is free.

Extra Verification

This app allows customers to verify themselves by uploading their photo ID.

Repeat customers do not need to re-verify.

You can review the IDs in a dashboard and easily request another photo if the customer uploads a blurry one.

It costs $9/month for 10 verifications.

Fraud Scanner

Fraud scanner can automatically cancel or hold orders based on a set of criteria.

The rules you can set include:

  • Risk of fraud
  • Address mismatch
  • Quantity
  • Dollar value

It costs $1.99/month for stores with 25 orders a month.

Verify Order by Automated Call

This app’s name is self explanatory.

It automatically calls customers for cash on delivery payment orders.

This reduces cancellations and fake orders. It also reduces delivery attempts required to fulfill the order.

Free to install, business plan starting at $30.

PayPal

PayPal isn’t a Shopify app – it’s a payment processor. It offers a feature called seller protection.

With seller protection you are covered for “Unauthorized transaction” and “Item Not Received” charge backs.

Your store and transaction must meet PayPal’s requirements:

  • Ship to the address on the Transaction Details page.
  • The item sold must be a physical, tangible item that can be shipped. This means intangible items such as digital goods and services aren’t covered.
  • If we request documentation or other relevant information, we ask that you respond promptly (typically within ten business days).
  • Your permanent address (listed in your PayPal account) must be in the United States.

There are additional requirements you can find on PayPal’s websites.

Riskified

Riskified offers a 100% chargeback guarantee.

Pricing starts at $3000/month for orders up to $300,000. 1% for additional approved orders.