How To Issue Shopify Store Credit For Returns – Accounting Friendly

Eddy Chung

Giving store credit instead of returning the money to the customer’s card is a great return policy that keeps both you and the customer happy.

The built-in way is to use gift cards but this can cause an accounting nightmare. Gift cards are also regulated in many parts of the world and you’ll have to abide by certain rules. Thankfully, there are certain Shopify apps that recognize this problem and allow you to issue store credit easily.

The apps we’ll take a look at are:

  • Rise.ai
  • FreshCredit
  • Rewardify

Rise.ai

Rise.ai has a great feature that allows you to issue store credit easily. The app has a built-in feature to handle returns with store credit. You are also able to send reminders of store credit to the customers email.

Rise.ai lets customer apply store credits directly in their cart. This means they can still apply a discount code on the checkout page.

Enable Store Credit on Customer Accounts and Quick Checkout

Aside from store credits, Rise.ai has a ton of other features that can help grow sales on your Shopify Store.

These include:

  • Advanced gift cards
  • Referral program
  • Rewards and loyalty program
  • Bulk gift cards
  • One-click checkout

Pricing starts at $19.99/month and a 7 day free trial is included.

FreshCredit

FreshCredit says they’re the “The first true store credit app”.

FreshCredit does not use discount codes which allows customers to use discounts at checkout.

This app lets customers use some or all of their store credit to complete their purchase.

Pricing starts at $10/month and a 7 day free trial is included.

Rewardify

Rewardify is a store credits and rewards app.

It uses Shopify discounts to apply the credit, so if you want to use store credit and a discount code at the same time, this app is not for you.

You can automatically award store credit for different reasons including:

  • Signing up.
  • Making a first purchase.
  • Selecting a specific shipping option.
  • Purchasing specially tagged products.
  • Order purchases over a minimum spend.
  • Meeting a lifetime minimum spend.
  • Meeting a minimum spend during a campaign.

Pricing starts at $9.95/month and a 14-day free trial is included.